Hiring Organization / Company: At&t
Basic Salary: To Be Discussed
Employement Type: Full-Time
ERSC Day-2 Engineer supporting multiple clients related to Cloud Contact Center technologies. Job will require interfacing with internal BVOIP ,AVPN teams and external Vendors and Partners. The ERSC Day Two Support Engineer completes this task with the use of tools, process, and teamwork.
Successful candidates must demonstrate strong oral and written English communication skills.
The candidate will also have some or all of the following skills / certifications
CCNA R&S, CCNA 200-301 Desirable, hands on SIP Tracing & Trunk configuration, SBC and Cisco CUBE.
Experience in Medium to large networks, IP Routing, Switching, and Security principles.
Demonstrate knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the network
Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges
Telecommunications experience - VoIP, RTP, SIP peering/Trunking and SBC and CUBE
Hands-on skills for Cisco IOS is required and Nexus OS preferred, connect lab equipment, proof of concept; Documenting solutions with diagrams and proper description is required
Knowledge and experience in Cisco Nexus 7k/5k/2k, Cisco ASA 5585 firewalls, ASR 1000 and 2000 Routers, 3750 and 4900 Switches, SSL-VPN, Cisco Wi-Fi, authentication servers.
Experience with incident response, information assurance, Experience in Trunk Capacity monitoring, and techniques for analyzing TCP/IP network traffic and event logs
knowledge of SaaS/Cloud-based software environment a plus.
Experience: 1+ Yrs
Shift: 24/7 Rotational Shift
Job Location Information:
Location: Hyderabad, Telangana
Date Posted: 2021-07-22
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