Relationship Partner Vacancy In Yes Bank

Hiring Organization / Company: Yes Bank
Basic Salary: To Be Discussed
Employement Type: Full-Time



Job Details:

BASIC INFORMATION


Job Code

Cost Center


Job Title

Relation Partner MEL

Functional Title
Officer/SO/AM/DM/Manager


Grade
NA
Management Band
NA


Business Unit

Rural Retail Banking

Division

Micro Enterprise Lending


Department

Micro Enterprise Lending

Location


Reporting to

Cluster Business Leader

No. of Direct Reports
NIL


SECTION II: ROLE SUMMARY


The role holder is responsible for catering the financial needs of micro enterprises covering retail, traders, local industry operating in rural and semi urban locations.


SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES


Strategic/ Managerial Responsibilities
NA


Core Responsibilities
  • Acquisition of New–to–Bank Retail Rural Banking relationships through the CRM and Knowledge Banking approach
  • Driving revenue generation through fee and interest
  • Acquiring Dropline OverDraft, term loans, within the parameters set by the bank
  • Co-ordinate with the service teams to ensure smooth on-boarding of the client Consistently seek an opportunity to expand share of wallet of the customer base with help of the Retail Banking Group for saving account Cross sell
  • Meeting the targets - both in respect of bottom line as well as top line by ensuring bench mark productivity
  • Forecast, track territory opportunities and close the deals.


Self-Management Responsibilities
  • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
  • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
  • Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
  • Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.


Risk and Internal Control Responsibilities

  • Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
  • Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.


SECTION IV: KEY INTERACTIONS


Key Internal Interactions

Purpose of Interaction


Other BUs

  • For aligning and coordinating as related to the BUs, generating leads from other Bus and bridging the gap between Rural Retail banking and other units.


HCM
  • For coordinating on all aspects related to hiring, attrition, engagement etc.


Key External Interactions

Purpose of Interaction


Customers
  • Day to day transactions for quality focus & timely delivery


NA
  • NA


SECTION V: KNOWLEDGE & EXPERIENCE


KNOWLEDGE


Minimum Qualifications
  • Bachelor’s degree in any field
  • Master’s degree in Agri/Business Management is preferred


Professional Certifications
  • NA


Language Skills
  • Written and spoken English is essential


EXPERIENCE


Years of Experience
  • A minimum of 2-5 years of relevant experience with at least 2 years in a similar role


Nature of
Experience
  • Prior experience in Agri MSME lending / BFSI Sector

SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORS


BEHAVIORAL COMPETENCIES


Core Competencies
Competency Name
Behaviors


  • Customer Focus
  • Listens to and demonstrates an understanding of customers’ stated needs
  • Delivers customer value through timely and quality execution
  • Develops an understanding of problems and employs existing or new methods to find solutions


  • Professional Entrepreneurship
  • Takes proactive and constructive action at work with little or no direction from others
  • Displays responsibility for problems, initiatives and tasks that lie within the domain of own role


  • Drive for Results
  • Seeks to understand the rationale for key decisions and understands implications for own role/ actions
  • Displays a sense of urgency to deliver outcomes as per stated timelines
  • Reacts to challenges by displaying an optimistic demeanor


  • Influence and Impact
  • Uses simple persuasion techniques to achieve the desired result / action / commitment from others
  • Responds to stated requirements of internal/ external stakeholders by keeping a solution oriented mindset


  • Quality Focus
  • Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work
  • Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement


Leadership Competencies
Competency Name
Behaviors


  • NA
  • NA


  • NA
  • NA


  • NA
  • NA


TECHNICAL COMPETENCIES

Technical Competencies

  • Sales & customer relationship management skills
  • Product & Business Process knowledge
  • Basic financial knowledge and acumen
  • Primary & Secondary research skills


ROLE PROFILE DOCUMENTATION


Documented by

Sharad Jauhri


Date
15 June 2017


HR Validation by


Date


Line Management Validation by


Date



Qualifications

SECTION I: BASIC INFORMATION


Job Code

Cost Center


Job Title

Relation Partner MEL

Functional Title
Officer/SO/AM/DM/Manager


Grade
NA
Management Band
NA


Business Unit

Rural Retail Banking

Division

Micro Enterprise Lending


Department

Micro Enterprise Lending

Location


Reporting to

Cluster Business Leader

No. of Direct Reports
NIL


SECTION II: ROLE SUMMARY


The role holder is responsible for catering the financial needs of micro enterprises covering retail, traders, local industry operating in rural and semi urban locations.


SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES


Strategic/ Managerial Responsibilities
NA


Core Responsibilities
  • Acquisition of New–to–Bank Retail Rural Banking relationships through the CRM and Knowledge Banking approach
  • Driving revenue generation through fee and interest
  • Acquiring Dropline OverDraft, term loans, within the parameters set by the bank
  • Co-ordinate with the service teams to ensure smooth on-boarding of the client Consistently seek an opportunity to expand share of wallet of the customer base with help of the Retail Banking Group for saving account Cross sell
  • Meeting the targets - both in respect of bottom line as well as top line by ensuring bench mark productivity
  • Forecast, track territory opportunities and close the deals.


Self-Management Responsibilities
  • Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
  • Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
  • Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
  • Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.


Risk and Internal Control Responsibilities

  • Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
  • Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.


SECTION IV: KEY INTERACTIONS


Key Internal Interactions

Purpose of Interaction


Other BUs

  • For aligning and coordinating as related to the BUs, generating leads from other Bus and bridging the gap between Rural Retail banking and other units.


HCM
  • For coordinating on all aspects related to hiring, attrition, engagement etc.


Key External Interactions

Purpose of Interaction


Customers
  • Day to day transactions for quality focus & timely delivery


NA
  • NA


SECTION V: KNOWLEDGE & EXPERIENCE


KNOWLEDGE


Minimum Qualifications
  • Bachelor’s degree in any field
  • Master’s degree in Agri/Business Management is preferred


Professional Certifications
  • NA


Language Skills
  • Written and spoken English is essential


EXPERIENCE


Years of Experience
  • A minimum of 2-5 years of relevant experience with at least 2 years in a similar role


Nature of
Experience
  • Prior experience in Agri MSME lending / BFSI Sector

SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORS


BEHAVIORAL COMPETENCIES


Core Competencies
Competency Name
Behaviors


  • Customer Focus
  • Listens to and demonstrates an understanding of customers’ stated needs
  • Delivers customer value through timely and quality execution
  • Develops an understanding of problems and employs existing or new methods to find solutions


  • Professional Entrepreneurship
  • Takes proactive and constructive action at work with little or no direction from others
  • Displays responsibility for problems, initiatives and tasks that lie within the domain of own role


  • Drive for Results
  • Seeks to understand the rationale for key decisions and understands implications for own role/ actions
  • Displays a sense of urgency to deliver outcomes as per stated timelines
  • Reacts to challenges by displaying an optimistic demeanor


  • Influence and Impact
  • Uses simple persuasion techniques to achieve the desired result / action / commitment from others
  • Responds to stated requirements of internal/ external stakeholders by keeping a solution oriented mindset


  • Quality Focus
  • Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work
  • Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement


Leadership Competencies
Competency Name
Behaviors


  • NA
  • NA


  • NA
  • NA


  • NA
  • NA


TECHNICAL COMPETENCIES

Technical Competencies

  • Sales & customer relationship management skills
  • Product & Business Process knowledge
  • Basic financial knowledge and acumen
  • Primary & Secondary research skills


ROLE PROFILE DOCUMENTATION


Documented by

Sharad Jauhri


Date
15 June 2017


HR Validation by


Date


Line Management Validation by


Date



Primary Location

Gujarat - Mehsana

Department

Rural Banking

Sub-Department

Micro Enterprise Loan

Job Type

Standard

Shift

Day Job

Schedule

Full-time

Employee Status

Regular

Posted On

10.06.2021

Work Location

Kadi




Job Location Information:
City: Mahesana, Gujarat
State: Gj
Country: In
Location: Mahesana, Gujarat
Job Listing No# : 160517

Sorry, this job is already expired or no longer available.


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